FAQs
We hope that you love your purchase from BeGlowbal. If you do not see an answer to your question below, please send us an email here. We'd love to hear from you!
What size should I order?
Each type of shirt will have a different fit. Some designs will be printed onto unisex tees, and others will be fitted. This information will be located in the description section for each item. You will also find a size chart located in the photo section for each item. Please look at the measurements carefully to determine the best fit for you.
How do I care for my product?
All of our products are machine washable on any cycle. However, to keep the ink looking sharp, it is recommended to wash on a cold cycle and air dry.
To best preserve the graphic on your garment, we recommend washing inside out with like-colors on the cold setting using a mild detergent. Hang or lay flat to dry. You may tumble-dry on a low setting, but please be aware that drying your garment will cause the graphic to fade gradually over time. Just as a black colored garment will fade when dried, so will the graphic on your shirt. Avoid products that contain color-safe bleach, stain lifter, or Oxy Clean. These products contain chemicals that will lift color from your graphic tee, causing it to fade.
Why was my order partially shipped?
Your order may be shipped multiple parts for the reason that we may fulfill orders from multiple locations. You will receive shipping confirmations for the items shipped every time a new label has been created.
Regular priced items are eligible for refund within 14 days of the ship date. Please note that the return shipping fee will be deducted from the refunded amount. Items purchased on sale or marked down are not eligible for returns.
Exchanges:
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the original unused order back to us for a refund and make a new purchase for the item you want through our site.
For more details - visit our return and exchanges policy here. BeGlowbal reserves the right to refuse a return if it is in non-sellable condition and will be returned at your expense.
Please note that removing tags and washing the item(s) will void the return policy and we will no longer be able to accept the item as a return. Merchandise in its original condition. Face Masks are not able to be returned under any circumstances. Swim returns will not be accepted without liner attached.
Why does your donate button link to Concierge Skin & Body, LLC?
All of your donations are not expected and greatly appreciated, and go directly to support the growth of BeGlowbal and the expansion of our mission and vision. Our PayPal donation link is connected to our Limited Liability Company (LLC), which BeGlowbal operates under. If you do not prefer to donate personally to us in this way, you may donate directly to a specific charity when you complete your purchase at checkout. Although, your purchase alone or even spreading the word about BeGlowbal to your friends, family, community, and via social media outlets is far beyond what we could even imagine. Thank you so much.